Returns & Exchanges

At UMRASTORE, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Check Eligibility

Ensure your item is in its original condition, unworn, and with all tags attached to qualify for a return or exchange.

2

Initiate Request

Contact our support team or log into your account portal to submit a return request and receive your Return Authorization number.

3

Pack and Ship

Securely package your items and attach the provided shipping label or use a tracked carrier of your choice to send the package back to our warehouse.

4

Receive Refund

Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing